Translatee - Privacy Policy

Effective Date: 01/05/2125

At Translatee, we value your privacy. This Privacy Policy explains how we collect, use, and disclose your information.

1. Information We Collect

We collect information you provide directly, such as name, email address, preferred languages, payment information, and usage data.

2. How We Use Your Information

To match users with real-time, qualified translators.
To enhance communication via live chat and video call.
To store uploaded files for accurate translation and document reference.
To provide you with access to call recordings when enabled.

3. Recording Disclosure

If either party enables call recording, both participants are notified at the start of the call with a message:
"This session is being recorded for quality and accuracy. By continuing, you agree to this."
A dialog box appears at the end of the call:
“Would you like to open and share the recording?”
If accepted, users can share the file through email, WhatsApp, or other apps.

3. Sharing of Information

We may share information with service providers, legal authorities, or affiliates in certain circumstances. We do not sell your personal information.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience and monitor usage.

5. Data Security

We implement security measures to protect your information, but we cannot guarantee absolute security.

6. Your Choices

You may update or delete your account information at any time. You can opt out of promotional communications through unsubscribe links.

7. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined, unless otherwise required by law.

8. Children's Privacy

Translatee is not intended for children under 13. We do not knowingly collect data from children.

9. Changes to the Privacy Policy

We may update this Policy at any time. Continued use of Translatee after changes signifies acceptance.

10. Contact Us

Questions about this Policy? Contact us at: privacy@translatee.io